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Discussion Groups: Technology


Topic: Gateway laptop help
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rantyrae

10/8/2018 8:05:49 AM
Member since:
Sep 2009
Total posts:216
Gateway laptop help

I bought a used Gateway laptop and I did a factory reset. I didn’t know I would lose windows and wouldn’t be able to use the laptop after doing this. Apparently I need a CD or USB. Anyone know what I can do, thanks

latlive

10/8/2018 12:34:59 PM
Member since:
Sep 2016
Total posts:8
laptop reset

Hi. What windows did you have installed? Do you have a Windows licence sticker on your laptop? If you have the Windows Key on it, then you could install new windows and acticate it with the key.  
As you said, you need 1) a USB, then 2) download a Windows ISO file from microsoft website, and 3) create a bootable usb.  
Then, 4) load this usb on your laptop and 5) install windows from it.  
A factory reset should reinstall windows, unless the previous user removed the hidden recovery section (which keeps a copy of windows to restore it after the factory reset).

rantyrae

10/8/2018 8:24:57 PM
Member since:
Sep 2009
Total posts:216
windows

I’m actually not sure what windows was on it. I turned it one twice, did a reset and then the blue screen came on. There is a windows button on the keyboard

Brenyngreen

10/9/2018 4:15:36 AM
Member since:
Oct 2016
Total posts:4
Give this guy a call

Give my good buddy a call 12044414932 he is great with computers can do pretty much anything you will ever nees

latlive

10/9/2018 8:42:32 AM
Member since:
Sep 2016
Total posts:8
laptop reset

Seems some professional help is required in this case. Not sure how much the repair will cost though.

 
 
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