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Discussion Groups: Finances and Investing


Topic: Paid the wrong bill!!!
1 Like(s)   


Woz

5/24/2010 8:58:24 PM
Member since:
Jul 2009
Total posts:244
Paid the wrong bill!!!

I was doing some online banking tonight and I accidently put money on a bill I didn't need to instead of the one I wanted to. What do I need to do to get the money back? Contact the bank to stop it or the company I wrongfully paid? Or whaaat?

 
 
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ButterflyLover2014

5/24/2010 9:02:18 PM
Member since:
Jun 2007
Total posts:1127
nothing

you can do but chip away at the credit now.... i did that once and could stop it.... lol

Amused

5/24/2010 9:05:37 PM
Member since:
Jun 2007
Total posts:3491
Online banking....

there is a number listed on your online banking that you can call 24/7 and they will reverse the transaction for you.  
 
Sign back in to your online account to find the number - check "Customer Service".

Algae

5/24/2010 9:10:59 PM
Member since:
Nov 2009
Total posts:191
nice

to know I'm not the only one who's done that. :^p

earthygirl

5/24/2010 9:12:41 PM
Member since:
Feb 2007
Total posts:125
I did this last week . . .

i paid double the amount . . . i phoned the 1-800 number and they fixed it immedietly if its before the next business day!

Woz

5/24/2010 9:14:03 PM
Member since:
Jul 2009
Total posts:244
No 24/7 number

Looked all over the site for a 24/7 number to call but sunrise doesn't appear to have one? All transaction questions have to be done at your local branch it seems. Gonna have to call first thing in the morning!

CT

5/24/2010 9:14:31 PM
Member since:
Jul 2009
Total posts:617
...

you just have to call the bank, I think as long as you call with in 24 hours they'll reverse it for you!

Eyeball

5/24/2010 9:19:41 PM
Member since:
Dec 2006
Total posts:1407
did

that too I had to contact the payee and request the money be refunded, then the bank transfered it to the right payee.

Jaim

5/24/2010 10:58:09 PM
Member since:
Aug 2008
Total posts:713
The bank I deal with

has a 1-800 number. I called it when I did that once and they reversed it in a couple of business days. I didn't have to deal with the company at all. Good luck!

Scottk

5/25/2010 12:04:54 AM
Member since:
Jul 2007
Total posts:181
CIBC

I did this on CIBC, as long as you think to do it within a few hours, you can reverse it right online in the same bill payment area... I believe RBC has the same...

ICYMI

5/25/2010 7:02:24 AM
Member since:
Jan 2009
Total posts:3133
. .

  
Scottk said "I did this on CIBC, as long as you think to do it within a few hours, you can reverse it right online in the same bill payment area... I believe RBC has the same... "

RBC does for sure at the confirmation screen.  
 
You just have to phone before the transaction executes that day, somewhere around 6:00.

Brenda

5/25/2010 7:07:59 AM
Member since:
Jul 2005
Total posts:8357
RBC

I did that too and phoned the number on the RBC website immediately. While I was on the phone with the rep and still logged into the site, I could see that she had reversed it right then. Very good service.


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