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Topic: Westman equity payout
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ACC 008

3/27/2013 4:22:32 PM
Member since:
Sep 2007
Total posts:59
Westman equity payout

Anyone ever received his/her equity payout from Westman Communication?  
 
What are the conditions? I heard only if you died or moved...

Tagged as: Westman,  Community,  pay out,  payout,  equity,  shareholder,  Board,  Directors
 
 
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Kono

3/27/2013 4:36:24 PM
Member since:
Feb 2012
Total posts:963
Payout

Pick up a form from the front office at WCG, fill it out and return it to them. They may also have other questions for you in the office. Once the board meets it should be approved. Took us a little over 1 year.

acc27

3/27/2013 4:54:03 PM
Member since:
May 2007
Total posts:11
Wow

One year to receive your payout!  
 
Did you include anything to indicate your relocation or other reasons to show why you need?  
Or did you just move out of the province?

Kono

3/27/2013 5:10:54 PM
Member since:
Feb 2012
Total posts:963
Changed

to another TV provider. Might be less time for payment if you are moving out of province. When you cancel your cable for whatever reason, WCG are obligated to pay you your dividends.

Brenda

3/27/2013 6:21:15 PM
Member since:
Jul 2005
Total posts:7575
Yes

I got mine to. All I did was fill out the form (no questions) and waited for the annual board meeting for them to approve it. That is why it took so long...waiting for the board meeting. I also changed providers.

Cdnbabe

3/27/2013 6:30:01 PM
Member since:
Oct 2006
Total posts:173
me too

I haven't received my pay out yet but I did full out the form about a year ago. Just waiting!! I switched to another provider. But they said if you are moving out of the area of westman that the payout comes quicker!

maxster

3/27/2013 7:52:53 PM
Member since:
Jul 2010
Total posts:155
waiting for mine

I filled out the form last August and still waiting for mine. If I find out there paying out to some and not others simply by switching providers I'm going to find out what the hell is going on. especially when they pay out to some by switching providers when I applied for mine before they did. paying out to the ones that move I can see and understand that they get there's first.

Hackeda

3/27/2013 9:10:04 PM
Member since:
Nov 2007
Total posts:2415
Couple months

I question why a "deceased" file doesn't flag the system that the estate/executor needs a call or forms need to be mailed out. We had no idea these dividends were available until it was casually mentioned months after the fact. Then we filled out the forms and got the cheque in a couple months. I wonder how much money is held in dividends because people don't know they need to request them? Would be interesting to see a report of inactive/cancelled service accounts versus dividends held for those. Even if the onus is on the account holder, to me, it would just be GOOD practice to get the money to the people... or try. I don't know their procedures for sure though.  
 
*maxster-we filled out forms this year and have already received the cheque.

JR

3/27/2013 10:36:04 PM
Member since:
Nov 2007
Total posts:1510
Forms

Should I bother looking online for the forms or do they have to be picked up at the office?

TV Gal

3/27/2013 10:50:24 PM
Member since:
Oct 2009
Total posts:840
....

What I don't understand is why they can hold onto money that is technically yours, you pay taxes on it, indefinitely and you cannot use it. A number of years ago they made it available to purchase cable products, it would be nice to have that again. It would be nice to have access to the money every few years to either keep or invest somewhere else.

maxster

3/27/2013 11:09:01 PM
Member since:
Jul 2010
Total posts:155
Also

  
TV Gal said "What I don't understand is why they can hold onto money that is technically yours, you pay taxes on it, indefinitely and you cannot use it. A number of years ago they made it available to purchase cable products, it would be nice to have that again. It would be nice to have access to the money every few years to either keep or invest somewhere else. "

I don't understand why there paying some of it back to some that applied long after others simply by canceling there service. what the heck are they pulling names out of a hat to see who gets there's or taking the forms on the top of the pile?  
 
something is screwy about the way they handle the payouts.

Brenda

3/28/2013 6:57:17 AM
Member since:
Jul 2005
Total posts:7575
phone

  
JR said "Should I bother looking online for the forms or do they have to be picked up at the office? "

I just phoned and they mailed the form to me.

ACC 008

3/28/2013 11:19:46 AM
Member since:
Sep 2007
Total posts:59
Brenda

Could you pm me the form?  
 
Did they email it to you or via mail?  
 
They refused to give me the form claiming "revamping"

Fishin Guy

3/28/2013 12:01:07 PM
Member since:
Dec 2005
Total posts:4780
...

Of course they are going to try hanging onto it for as long as they can. If they had to pay out everyone they probably would have no money.

Brenda

3/28/2013 12:12:56 PM
Member since:
Jul 2005
Total posts:7575
sorry

  
ACC 008 said "Could you pm me the form?  
 
Did they email it to you or via mail?  
 
They refused to give me the form claiming "revamping" "

I don't have it anymore. I printed it off and delted it, this was about three years ago.

Allie Cat

3/28/2013 2:49:00 PM
Member since:
Oct 2012
Total posts:469
I

Went directly to the company and one of the girls filled out the form for me. I supplied proof that I haven't had Westman since 2010. So being two plus years ago, the girl said it might take up to another two years to get my money.  
 
I think that is just wrong. If you can prove you haven't had their service for years, you should get it back a.s.a.p.  
 
I think, with the money no one is claiming or having to wait years for, the company is definitely making interest.  
 
Thanks OP for this post because many a time I wanted to do it as tons of people don't know they can get money back without having to die or move out of province.

sammy

3/28/2013 3:01:33 PM
Member since:
Sep 2010
Total posts:7320
cool

This is interesting and good to know!! Many times I have wanted to switch tv providers but my SO didn't want to give up the equity he has accumulated with them.  
 
I am wondering why they don't do the equity like CO OP and pay it out every year?  
 
Trying to get a year end receipt from them for business purposes this year was like pulling teeth!!! I was missing a receipt and asked for a duplicate but apparently they can't give out one more than 6 months ago and of course this receipt was from earlier in the year. So frustrating when you have paid for a service and ask for a receipt but can't get one. (Yes, I know it's our fault we lost it but who would have thought it would be such a pain in the butt to get a copy)

Allie Cat

3/28/2013 5:20:27 PM
Member since:
Oct 2012
Total posts:469
It

  
sammy said "This is interesting and good to know!! Many times I have wanted to switch tv providers but my SO didn't want to give up the equity he has accumulated with them.  
 
I am wondering why they don't do the equity like CO OP and pay it out every year?  
 
Trying to get a year end receipt from them for business purposes this year was like pulling teeth!!! I was missing a receipt and asked for a duplicate but apparently they can't give out one more than 6 months ago and of course this receipt was from earlier in the year. So frustrating when you have paid for a service and ask for a receipt but can't get one. (Yes, I know it's our fault we lost it but who would have thought it would be such a pain in the butt to get a copy) "

isn't your fault. I don't understand why they can't provide you with a year end receipt. I know of other companies (bigger than this) that have no problem issuing one, even if you have to pay to do so. Insist on it because you are, after all, a "shareholder"!!!  
 
Like someone in another post said, the Co-op issues equity cheques every year and how cool is that? If Westman wants to keep business going, they should not hide the facts. It all comes out in the end.

Allie Cat

3/28/2013 5:21:33 PM
Member since:
Oct 2012
Total posts:469
Oops

It was you Sammy, about the Co-op! Lol

delyla

3/28/2013 7:19:36 PM
Member since:
May 2011
Total posts:305
Westman Equity

Sammy Co-op only pays all if the amount is not above a certain amount. All Co-op's are different and the equity is a reserve that sometimes they have to dip into. If they payed all the equity at once everyone would opt out and go back in which would not be proper. They usually try to clear as many of the requests in a timely manner if the funds are there. If one moves out of the trading area there will be no Westman service available. Hope that helps.

T M A

3/28/2013 7:33:15 PM
Member since:
Aug 2008
Total posts:10
It was easy for me!

When I moved out of Brandon (January)and didn't need their services any more, I filled out the form and the customer service rep gave me an estimate of what my return would be. I receive the cheque within a month and it was more then she estimated!  
 

sammy

3/28/2013 7:34:01 PM
Member since:
Sep 2010
Total posts:7320
:)

Alleycat...thank you! I said the same thing about getting year ends. I am pretty organized and keep most receipts but the WCG is in my fiance's name and he used to never get monthly receipts(he does now lol) but I didn't think it would be a big deal as most places just give a year end if asked and I use those instead of keeping 12+ pages for each service. Their system is apparently not set up to give receipts that are older than 6 months for some odd reason. Most places are asking customers to go paperless and I much prefer that but I need receipts for my business. Yes, I could print them off myself every month but why waste my ink and paper (edited...in the end they gave us some paperwork but it was the wrong stuff so he went to his bank and got a copy of his automatic payments cuz at this point it was not going to be pretty if I had to talk to them for a 4th time lol)  
 
Delyla...I was under the impression that WCG was only paid out if you passed away or moved. To me, that is just their way of keeping you with their service. What good is your equity if your not allowed it? Now that I know that you can request it if you switch providers, that makes me feel better haha.  
 
Edited by sammy, 2013-03-28 19:43:18

Reggie 2

3/28/2013 8:26:07 PM
Member since:
Apr 2008
Total posts:265
2 months

is all it took me to get my dividend, I have no problem with that at all as at least they give it back to you before you die.

Allie Cat

3/28/2013 8:56:10 PM
Member since:
Oct 2012
Total posts:469
Good Guy

When did you request a refund? Again, I went in a couple of months ago to request one. We didn't have their service for a good two plus years.

Dian

3/28/2013 9:34:46 PM
Member since:
Feb 2007
Total posts:25
Forms

I e-mailed them yesterday about a form as I also thought you had to die or move away. They replied today saying that they are revamping the form and it won't be available until April 1. They said they would contact me. Interesting to see if I hear anything more or if I will have to contact them again. I also switched providers back in December.

Theresa

3/29/2013 8:39:40 AM
Member since:
Apr 2008
Total posts:63
Ask

The policy for equity is very clear. You can request your equity if you move out of the service area, are deceased or are no longer a wcg customer. There are different time frames for each. People need to keep in mind it is a benefit to being a customer. Mts charges the same for their services and does NOT give you anything back for being a customer. Imagine the cost to cut a check to everyone, every time they decided to flip back and forth between providers, hence the different time frames. As well, Sammy, they do provide you with a year end statement EVERY year for your equity. It comes with the annual report that is mailed to every customer after equity has been allocated. If you are unsure what the policies are or how they work, call the office and ask, they will be more then willing to explain it to you. But keep in mind, these ladies DO NOT make the policies, they just follow them.

sammy

3/30/2013 9:19:49 PM
Member since:
Sep 2010
Total posts:7320
:)

  
Theresa said "The policy for equity is very clear. You can request your equity if you move out of the service area, are deceased or are no longer a wcg customer. There are different time frames for each. People need to keep in mind it is a benefit to being a customer. Mts charges the same for their services and does NOT give you anything back for being a customer. Imagine the cost to cut a check to everyone, every time they decided to flip back and forth between providers, hence the different time frames. As well, Sammy, they do provide you with a year end statement EVERY year for your equity. It comes with the annual report that is mailed to every customer after equity has been allocated. If you are unsure what the policies are or how they work, call the office and ask, they will be more then willing to explain it to you. But keep in mind, these ladies DO NOT make the policies, they just follow them. "

I didn't need my equity year end receipt, I wanted a copy of a monthly receipt. I paid for a service and wanted a duplicate receipt as we had lost the first one.  
 
I understand policies and know that they need to follow them, however this lady I spoke to did not have good customer service skills, IMO of course

Adam

4/12/2013 1:38:00 PM
Member since:
Mar 2005
Total posts:13516
equity

The press release below was issued by WCG today:  
 
----
WESTMAN COMMUNICATIONS GROUP MAKES $500,000 CASH PAYOUT
 
 
Brandon MB, April 13, 2013 – Westman Media Cooperative Ltd., operating as Westman Communications Group, is pleased to announce that it will be distributing $500,000 as a cash payout. The Westman Board of Directors has declared a 3% equity payment for eligible members in the April 2013 cash distribution.  
 
“The loyalty of our residential and commercial members has made it possible for us to make these payments to eligible members,” said Dave Baxter, President and CEO of Westman Communications Group. “The amount of equity going into members’ accounts is determined each year by their patronage of our services. This is a key benefit that our competitors do not offer.”  
 
For the past several years, Westman has reinvested member equity back into its operations and used it to add new services such as Home Phone, enhanced TV and Internet services. Membership also helps Westman provide local programming through WCGtv, its Community Programming channel, in addition to supporting various organizations and events in the many communities Westman serves.  
 
In addition to earning equity through their membership, members’ continued patronage enables Westman to continue to grow the cooperative and to remain local, which directly benefits its members and their communities.  
 
About Westman Communications Group
Westman Communications Group is the operating name for Westman Media Cooperative Ltd., which provides service throughout Western Manitoba. Westman is a customer-owned cooperative, which operates cable systems in 36 communities. Westman is a leader in communication and information technology products and services including cable TV, Internet and phone. Westman also owns and operates local radio stations 880 CKLQ and 94.7 STAR FM, which broadcast throughout Western Manitoba. Westman is proud of its strong commitment to its customers and the communities it serves.  

quitecontrarymary

4/12/2013 2:57:22 PM
Member since:
May 2012
Total posts:136
so...

I have well over 700$ equity, but I don't qualify for the 3% rebate, you need to have over 900$ of equity to qualify. I I moved or switched cable providers would I get my over 700$ back or would I just receive a portion? Thanks you for your help

NoCares

4/12/2013 3:53:06 PM
Member since:
Jan 2009
Total posts:2742
5785

Pretty brutal that in a "co-op" eyes, everyone is equal, and SHOULD have the same benefits. But when it comes to money and payouts, some customers are getting shafted.  
 
If I was with Westman and found out I did not qualify for a payout (that should go to EVERYONE in the co-op, not just certain people) I would be pissed and changing providers.  
 
You can't be a co-op and not take from everyone (or "save" from everyone) and only pay to certain people.

 
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