Produce Manager - Erickson
Heritage Co-op is inviting applications for a
Produce Manager (Full-Time)
For our Food Store located in Erickson, MB
The Produce Manager is a member of the Leadership Team and is responsible for providing strategic leadership and direction to the Produce Department. Reporting directly to the Food Store Manager, this role is accountable for delivering an exceptional customer experience, ensuring safe and effective department operations, developing Team Members, driving sales and profitability, and maintaining adherence to Heritage Co-op?s Values of Integrity, Excellence, and Responsibility.
Key Responsibilities:
? Oversee the daily operations of the Produce Department, ensuring safe, efficient, and compliant processes.
? Lead, coach, and support Produce Team Members through recruitment, training, performance management, and employee development.
? Promote a positive, engaging, and customer-focused work environment.
? Ensure exceptional customer service standards are consistently met and customer concerns are resolved promptly and effectively.
? Manage inventory control, ordering, receiving, product rotation, claims, and shrink reduction.
? Maintain high standards for product quality, freshness, merchandising, pricing, and department presentation.
? Support and execute marketing programs, promotional events, and merchandising initiatives to drive sales.
? Monitor department sales, margins, labour costs, expenses, and overall financial performance.
? Identify opportunities to improve operational efficiency, profitability, and customer satisfaction.
? Ensure compliance with food safety, WHMIS, occupational health and safety, and company policies and procedures.
? Collaborate with store leadership, suppliers, and other departments to achieve operational and business objectives.
? Represent Heritage Co-op's Values, Vision, Mission, and Brand while supporting community and corporate social responsibility initiatives.
Education and Experience:
? Grade 12 education or equivalent required; post-secondary education is considered an asset.
? Previous leadership or supervisory experience in retail, grocery, produce, or customer service environments is preferred.
? Strong customer service skills with a proven ability to build relationships and resolve concerns effectively.
? Demonstrated ability to lead, develop, motivate, and engage Team Members.
? Strong organizational, problem-solving, and decision-making skills.
? Ability to work independently and collaboratively within a team environment.
? Effective verbal and written communication skills.
? Commitment to ongoing learning, development, and industry training.
? WHMIS certification or willingness to obtain.
? Forklift certification or willingness to obtain.
? Retail grocery environment requiring prolonged standing, walking, bending, reaching, lifting, carrying, and repetitive movements.
? May be required to lift and carry items up to 25 kg and work in refrigerated storage and produce preparation areas.
Competencies:
? Customer Focus: Builds strong customer relationships and delivers exceptional service that enhances customer satisfaction and loyalty.
? Develops Talent: Attracts, coaches, develops, and supports Team Members to strengthen individual and department performance.
? Communicates Effectively: Shares information clearly, listens actively, and adapts communication style to connect with diverse audiences.
? Drives Results: Establishes priorities, monitors performance, and achieves operational and financial objectives.
? Collaborates: Builds partnerships across departments and works effectively with Team Members, leadership, and suppliers to achieve common goals.
? Strategic Mindset: Anticipates future opportunities and challenges and develops solutions that support long-term business success.
? Values Differences: Demonstrates respect, inclusion, and appreciation for diverse backgrounds, perspectives, and experiences.
If you are interested in this position, please visit www.heritageco-op.crs and click on Careers - Join Our Team!
What We Offer:
? A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
? Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
? Professional Development: We encourage our Team Members to take advantage of learning opportunities, grow and develop their careers, and foster a culture of teamwork and innovation.
? Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health and fitness purchases.
About Us
Heritage Co-op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business. Being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.
We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
Advertisement
Ad Stats
49 views
Posted 2 hours ago
Expires in 30 days (Thursday, October 15)