We recently had a package to be delivered by DHL, they held it for 13 days even when we changed the physical address. First they said it was in Winnipeg, then Brandon, then back to Winnipeg. After 7 calls to their 1 800 number, it turns out it was in Winnipeg the whole time and 5 hours after it arrived at the third party delivery service in Brandon it was delivered. My opinion, poor service on their part. Not sure what the third party delivery service had part in. There is no number in Brandon to call you can only call 18553457447 and tell them to send it the next day.
Edited by Sprucewoodsparkproject, 2020-07-20 20:47:22