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while I wasnt there and would have asked for cleaning supplies if my child made a mess i find it pretty rude off you to think that EVERY child can control their bladder at 10 or 11 (some kids also look older)  
 
control issues run in my family and my grandpa had issues until he was 15, my nephew 13ish, both of them look like normal everyday people and you would not know of their issues but because of people letting them deal with the consequences and some family disciplining them, like you describe both now have emotional issues they have to deal with, So while I can understand how a store owner wouldnt be happy if they flipped out like you describe instead of helping the family clean it up then maybe the child needed defending?

Wow....unless you know all the details of the circumstance then who are you to judge. How do you know that this was not an intellectually disabled child? How do you know this child did not have some sort of physical issue or was maybe ill? You have no idea how the mother was feeling and she likely had every right to defend her child.  
 
I'm sure the store manager was upset, I would be too. To take it out on a child or anyone for that matter is wrong. These situations can be easily dealt with. There are janitorial staff in the mall that can be called to come with proper cleaning supplies.  
 
If this was a case of making a mess on purpose, then there are obviously greater issues to be dealt with when it is a child that age. Anger still won't solve the situation. All the manager had to do if it was a situation like this was call for a janitor and ask that the mother and child leave the store as their behaviour is disruptive to business. No need to make a huge deal out of it.  
 
Again, unless you have all of the details, witnessed first hand that the child made the mess on purpose, etc. then you really have no right to an opinion on this.

These types of posts really grind my gears when one comes on e Brandon of all places to argue about someone else..especially a kid. If you felt soo strongly about the situation you seen or were in today why not give your 2 cents to the parent instead of waiting to come online and complain? Some people really have nothing else to do with their time. Agree with the previous person about the kid possibly having incontinence issues. I'm sure the kid was probably embarrassed as well as the parent of him. I'm sure it's not an easy thing to go through in public.

The job of a parent is to turn their children into functioning members of society. That means apologizing and helping clean up when you've made a mess, even if you're embarrassed or it was an accident. If the child is disabled, or unable to comprehend that, then it would be the parents job to do their best to prevent these kinds of accidents and . It's never okay to pee on someone else's stuff (assuming that's what OP means) and walk away.

If the kid is 10 or 11, generally they should be able to control themselves. If not, the parent is responsible for making sure they’re wearing pull-ups or scheduling trips to the washroom. And from OP’s post it sounds like the parent didn’t really care or even attempt to help.  
 
I agree with the above comment “it’s parents jobs to turn their children into functioning members of society”. If the kid can’t control themselves in public, then they don’t get to be in public until they prove that they can.  
 
Yes, I’m aware that some children have disabilities and can’t always control themselves, but if that is the case I’m sure the parent would be more capable and helpful in that situation.

Yes. Just to Clarify:  
 
The Parents were just arguing with the manager "to not to get upset at them, he's just a kid."... It was carpet flooring.  
 
The parents did not seem to care what he had done. That is what made me upset. When the parent's said they'd never be back because the were upset that the manager was upset. That highlighted what is wrong with society.

Also with the above posts. My kids can act up in a store (a 3 year old) and my 11 and 7 years tend to behave . Now they didn’t learn that all on their own . It’s my main job to give my kids the skills they need to grow and be independent and take responsibility for their actions. If they act out then I’m the one to blame.Now not knowing the full details I will not make a comment towards the parenting skills of this individual but what should have happened was the child at 10 or 11 should have taken responsibility for his actions and offered to help clean up . (Basic skill at 3 years old ) as for the store manager well he could have handled it better since customers were around.maybe take them in the back to discuss a solution or maybe he needs more training to help understand better if the child does have a problem . I don’t understand how or why people come on ebrandon to judge someone else . Blows my mind . Have a good Wednesday everyone .

So you saw what you thought was an injustice involving a child perpetrator, and your grown-up, adult, super brave response is to go home and vent about it under cover of an anonymous internet username. Okay.

The child was 10 or 11? I know many kids that look a lot older than they. Maybe he wasn’t as old as you think he is. Regardless why not mind your own business instead of coming on here? No need for your two cents....here or at the store. Mind your own business.

How would you react if I pissed on your carpet and left you to clean it up?

The fact of the matter is the mom should be offering help to clean up the mess.

the post never said if the mom offered or not, i agree she should have, buuut it did say she was defending the child from a mad store owner, i get that its unpleasant and carpet (i always wondered why carpet is in public places?) but to highlight whats wrong with society is that, the store owner had no decorum, if they did then the situation would have been handled quietly and professionally not emasculated into the mess it sounds like

It sounds like the business owner handled it poorly in my opinion. Whether an accident or intentional, it is still the managers job to conduct themselves in a way that is professional. Since there was clearly customers around that witnessed his “anger” leads me to believe the situation was all around handled poorly. If it were me, I would’ve done what another poster said, politely ask them to leave the store (even if I was angry) and ask the janitorial staff to come in. It doesn’t matter what the parents or child should’ve done, I’m not saying they weren’t responsible- but as a manager you are responsible to handle these situations respectfully and properly when you are in the eye of the public. I wasn’t there so I can’t speak on all the other details or what transpired to that point. I have worked with children though and I’ve been bit, slapped, swore at etc. I could easily turn around get angry and blame the parents, but in that moment I have to handle the situation professionally & calmly and not let my personal feelings take over.  
 
Edited by Amaxinlin, 2018-06-13 22:35:56

I wasn't there so I cannot comment on the situation but to those who jumped on Pine stating that he/she is judging without knowing much of the child or age well you are a bunch of judgemental as well. You were not there at all

Pine said "Yes. Just to Clarify:     The Parents were just arguing with the manager "to not to get upset at them, he's just a kid."... It was carpet flooring.     The parents did not seem to care what he had done. That is what made me upset. When the parent's said they'd never be back because the were upset that the manager was upset. That highlighted what is wrong with society. "

I, long ago, worked at a hotel in Brandon and right there on the security camera, while talking to a security guard, this kid who was between 10 and 12, ordered the security guard to open a hotel room so he could pee. The security guard told the boy he couldn't and he would have to go to his own room. The kid dropped his pants right there in front of the security guard, and on security cameras and peed on the carpet down the hallway on his way to the pool.  
 
Yup. Some parents teach their kids to be entitled to whatever they want and do whatever they want.

A different problem that I see from this discussion is that people jump to conclusions and post the bare bones of what they may or may not know and fill it all in with their imagination. Try recreating that story but instead of a "10-11 year old child" (which you really don't know), imagine that the poster said that a little old woman of about 65-75 years peed on the floor. Would you think the same way? Would you think that her caregivers or her are entitled creeps, or would you worry about her wellbeing and wonder if she is having a stroke or dementia or something?  
 
The story is very thin and the assumption that kids today or parents today need to feel the rage of storekeepers is way off.

Tater said "A different problem that I see from this discussion is that people jump to conclusions and post the bare bones of what they may or may not know and fill it all in with their imagination. Try recreating that story but instead of a "10-11 year old child" (which you really don't know), imagine that the poster said that a little old woman of about 65-75 years peed on the floor. Would you think the same way? Would you think that her caregivers or her are entitled creeps, or would you worry about her wellbeing and wonder if she is having a stroke or dementia or something?     The story is very thin and the assumption that kids today or parents today need to feel the rage of storekeepers is way off. "

understanding but it goes both ways. The parents should have been offering to help clean up at the very least or leaving their contact information for the manager to pay associated clean up costs. After all carpet was involved so a little more labour intensive that a floor.

Due to the thin details of the story, I really don't know if the circumstances were such that it would be smart to stick around and get screamed at or better to stop the conflict by leaving. The poster's comment that the store owner was justified to be as angry as he was suggests that he really flew off the handle (though again, we don't know). IF that's the case, sorry but I'm not sticking around to be abused or my child to be abused by getting screamed at. Period. Happy to send a note later, but no I wouldn't be paying for carpet cleaning the whole place, and if you screamed at me or my kid in public over a bladder accident forget it. You don't get to scream at people or publicly humiliate children and have them kiss your a$$. Not from me anyway.  
 
If the behaviour of the storekeeper was threatening in any way I also wouldn't stick around for that.

If something so personally devastating such as this happened to my child or myself in the mall, it would be incredibly humiliating.  
 
Then to top it off, having to read some of the ‘Professional Opinions’ on here would be even more daunting!  
 
The OP stated they would have gotten their ass kicked for doing something like that. Discipline your kids, don’t defend them.  
 
Well I hope your parents are incredibly proud of you for this. People go through so much on a daily basis that we know nothing about. Sometimes a smile or a kind word would be best. Support each other, words say a lot about a person.

acidbasement said "So you saw what you thought was an injustice involving a child perpetrator, and your grown-up, adult, super brave response is to go home and vent about it under cover of an anonymous internet username. Okay. "

coming from "acid basement"?? which is not an anonymous internet username? as are any of our names? LOL  
 
As usual, someone posts something and 152 hearty do-gooders make snap judgements and take the conversation in a negative direction.  
 
smh

There, took care of the user name nonsense. Been following this topic since it was posted and have read all comments, going to say I agree with two of the comments posted later on. The two that I agree with are the comments posted by Tater, and Amaxinlin. As a manager some times odd things happen and you have to deal with it, and also judging people is never a good thing.  
Life at times is full of things we never think of, remembering back to the first time that a woman that I knew had a really big sneeze, and followed the sneeze with the comment of  
"Oops", all of a sudden the light came on about something I had never thought about.  
My attitude might suck at times, but nobody died so all's good.

In the past two decades, many changes have come to those who decide to reproduce then that of the generations before. Attitude is a factor that's changed the most. Both of the parent and that from the public. I've seen it with so many young parents today that they feel entitled to do whatever they want, even if it totally means to go against the traditions of social/public manners, behavior and etiquette. I've always believed that your child is an representation and an extension for yourself. Meaning, that whatever your kid does/doesn't do under your supervision should reflect to what you are as an individual or as a parent.  
 
In this case, (if it were to happen to me) my emotions as a parent would be that of horror and disappointment towards my child and shame and embarrassment upon myself. Far too often this latest generation of "adults" automatically go on the defensive, lash out and point a finger of blame in order to distract or deflect responsibility. That's what gets me mad... No recognition for accountability. I don't care how the staff/management reacted to the mess, I would be apologizing profusely while trying to find and use something to absorb/clean up. ...Even if that meant using my own hands or personal items right there during the moment. But that's just me and probably most people would feel/do from past generations. We get it, kids are kids. They're often a lot of work and sometimes accidents (deliberately or not) happen. However, many accidents are avoidable if parents are more diligent and paid better attention.  
 
I remember once of a mommy who kept yapping and yapping all the while her little girl kept saying that she needed the bathroom. She interrupted the conversation about four times until after five minutes of squirming she pi$$ed right there on the carpet of the eyeglass/care place. Then the poor kid proceeded to catch royal hell from mommy and got dragged off out the door by mom, only saying one thing to someone else (and that was only to her friend) "God Damn It! Six years old and still can't hold it! ...Gotta go, I'll call ya later". The staff was in total dismay... Not even a sorry or acknowledgement of the mess. Another time I once saw a boy about six, hanged it out and pi$$ed against the shelving/products in Walmart while mommy standing further down the aisle with her nose pointed at the phone. She realized it in the final dribble & zip-up, called both her boys over in a curt voice and disappeared with them, heading towards the doors. Now once being a "country kid" myself, relieving oneself anywhere outside is a normal thing... But, I sure in the hell new better than not to do that at their age. And my mom wouldn't be over forty feet away letting my brothers and I run amok (And they were making quite the disruption before the incident) ...all the while READING! That's a huge peeve for me. A lot of these young parents need to pay full attention to their children! How is it that they can feel the slightest vibration or the most minuscule jingle sound and snap into action to respond to a device, but yet can't notice the obvious from their own kid? God, they're your kids! You should know what's going on with them all the time and anticipate their needs/actions both present and future. The only time these parents seem take notice is when there's a scream, crash or another adult gets involved ...Then it's totally "Mamma Bear" on them. (Both on the kid and the outsider) Where the hell was that passion, attention and assertiveness towards managing that kid, before it all "goes to pot"? You're in the public eye! Act appropriate and teach your offspring to do the same. It's not that hard to set a proper example for the kid.  
 
Now, saying it's all the parents fault is not entirely accurate... Public opinion can produce snap judgement. Everyone can have an opinion, but it's different today when it's normal to have the social media frenzy of posting one opinion and one side of the story. Almost every time, the first posting of the story is likely the opinion of what everyone will remember. ...Which is so damaging whether if it's not true or accurate, the internet can make something like a simple unfortunate event go completely viral and be shared throughout the world. What a brutal experience. Something that if it were to happen to us that we hope would be just something that can be forgotten... Only to be read/seen, discussed and remembered by nearly everyone. I don't know what is worst, the bad public behavior of the child/parent, the fact people need to address and be involved in the incident or having it shared by the quickly judgmental, often misinformed social media. And ironically, it's that same social media that's distracting some of these parents form doing their job properly.  
 
As far as my opinion is... People in general need to stop defending themselves with excuses and deflecting responsibility. This mom is doing the "new typical" ...accept little to no accountability by never first apologize, and/or never immediately recognize or admit fault/guilt, and/or produce a distraction to avoid the current situation (make a scene, start a irrelevant argument, play the victim, etc..), and/or include everyone and everything that can be thought of as a reason of justification, and/or ignore everything that just happened & leave and only say something rude back if approached/addressed/called out. What a wonderful new generation we have to take control & teach the future world. *sarcasm*  
 
Maybe, before students can graduate from High School, every teen has to take (and pass) an mandatory social etiquette course so at least people can't claim ignorance as an excuse for their poor behavior.  
 
Just my opinion, I could be wrong.

Snowman. I agree 100 percent.

What Snowman said.

100% accurate! If you disagree with Snowman, then you’re probably one of the problem parents.

Yes yes yes!

demonstrates a serious lack of parenting skills on her part, not to mention the disrespect shown toward someone another persons property. Instead of showing her child how to deflect blame with an excuse, she should have taken mop in hand and cleaned up the mess herself.

snowman you should have said way more. Parents do not know how (or afraid) to discipline their kids at home or in public the kids are in charge now and they start to learn it from tiny young age from daycare.  
Once a kindergarden teacher told me more kids do not know how to tie up their shoes.  
Forget about grandparents even my parents had to do chores at young age (5 or 6) and better to do too and in my school years we had homework to do starting grade 1 for more than 30 minutes and school was complete learning from monday to friday septempber to june and never any field trips. And no air condition hot in summer with no excuses you keep working. People were strong back not only physically. Where did that go or why is diminishes?

I agree with much of your comment, but not with the underlying idea that this is a problem that is something of the new parent generation. Maybe my life experiences have been different than yours, but there have always been parents who would defend there children for doing wrong, and place all the blame on others.  
Setting an example for our children is a good start, one thing I was always proud of in parent teacher interviews was the comments about how polite our children were.  
As a society I would put much blame on the older generations , we have created a society that is blameless in many areas outside of the areas of illegal actions. Anyone who has had to deal with government will confirm this. People ask for our support in elections, but in many instances when a concern arises do not represent the person, but deflect to a government department, which in turn continues to deflect.  
I live with the understanding that people are not stupid, and sometime question the idea that government is a reflection of the people, at times I believe people become a reflection of government.  
We expect people to be be responsible, but then try and bubble wrap children. We have even created a guilt complex if parents cannot provide every little whim that God knows who thought up.  
The access to information has allowed people to find individuals and information to let us see a world at a higher level that the family level, if these people show no honesty, integrity or honor, it can affect how we act as individuals in society.  
Your idea of having to study, and pass a course in public eddicate may have merit, but if one enters the real world and finds out that much of the real world is lacking in those three things that give society stability, once again those things are honesty, integrity and honor.  
 
Edited by don brown, 2018-06-17 07:02:47