Discussions

Many may have seen this story in the news yesterday. A Winnipeg business has received a phone bill for $52,000 after his phone system was hacked and a boatload of calls were made to Bulgaria.  
 
If the bill isn't paid by the January 2 due date, I'd assume it's subject to the same late fee % that any other late phone bill is subject to.  
 
MTS apparently covers the cost in situations where their equipment is involved, which was not the case here.  
 
The man argues that there should be checks and balances in place (similar to credit cards) that trigger alarm bells when a person's account is racking up charges that are significantly more than what they are in an average month.  
 
Here's the full story from CJOB:  
http://www.cjob.com/News/Local/Story.aspx?ID=1047549  
 
In your opinion should it be a phone company's responsibility to detect out of the norm activity on accounts in a way similar to what credit cards do? Is this particular case one in which MTS should make a compromise for the businessman in question?