majick_jack said "I wonder how many local people are employed by Simplii and Tangerine? Do these virtual banks do anything to give back to the local communities that support them?
They are making money somehow otherwise they won’t be making their shareholders very happy. "
You make a good point - by using a virtual bank I'm employing people in Toronto in their call centre instead of local folks - but sometimes it's simply about the bottom line.
These virtual banks still make a ridiculous amount of money without charging me fees for accessing MY money (my money, incidently, that I'm in essence loaning them and that they use to generate that profit). With that in mind, I'm reasonably sure that the banks, even with their brick-and-mortar expenses, can generate a tidy profit without charging fees.