Discussions

An hour seems excessive, maybe they had an unfortunately timed breakdown or something, I've never sat longer than 10 minutes before.  
 
Did no one in line start trying to get turned around to get around it or was it impossible ?  
 
I could excuse it happening a couple of times, I wouldn't personally complain unless it started to be a regular thing

It is regulated by Transport Canada.  
 
"Blocked public grade crossings  
 
Under the Grade Crossings Regulations:  
 
- Trains can't block a public grade crossing for more than five minutes when a road user needs to pass, unless the train is moving  
- When emergency vehicles need to pass, railway companies must immediately clear any grade crossing  
- If the municipality has a safety concern related to a grade crossing that is blocked, both parties must work together to find a solution. If no solution is found after 90 days, the municipality can contact Transport Canada"  
 
https://tc.canada.ca/en/rail-transportation/grade-crossings/public-grade-crossings  
 
If it's a constant thing, talk to your city councillor. Resolution is tried that way first. If you've already complained and gotten no where, try filing a complaint to Transport Canada.  
 
If it's a one-off, sometimes things happen. Equipment breaks down. They are well aware of the rules.

I sat at Richmond east for 42 minutes two weeks ago or maybe 3 now. I have it on my dash cam. I would have turned around but was in my semi. I think they were having problems that day building a train or something. Kept stopping and starting and going back and forth. I was gonna call the number but never did as they kept moving but just never cleared the road.