Discussions

.:openminded:. said ""Do not assume you have the right to a refund   or exchange."     "Ask about a store’s refund and exchange policy before you buy."     http://www.gov.mb.ca/cca/cpo/pdf/ConsRights.pdf     http://www.consumerinformation.ca/eic/site/032.nsf/eng/00063.html "

Neither of those link to anything, open. I see what you're trying to say but between what traveller said, which I wholeheartedly agree with, and what I've mentioned, it's poor judgement and poor ethics on their part to rip people off like that.

I don't agree that a refund should be given. Nobody is ripping anyone off. You bought a ticket to a social with entertainment, and the entertainment changed to something you don't like. What does your ticket say, 'insert name of band here' concert, or 'son of a beach social'. If it is the latter, why would you be entitled to a refund from the organizers? Perhaps the poor judgement is thinking you should get a refund.

curlysister said "I don't agree that a refund should be given. Nobody is ripping anyone off. You bought a ticket to a social with entertainment, and the entertainment changed to something you don't like. What does your ticket say, 'insert name of band here' concert, or 'son of a beach social'. If it is the latter, why would you be entitled to a refund from the organizers? Perhaps the poor judgement is thinking you should get a refund. "

I'd read what the others who agree with me have said. It's not unreasonable at all and clearly I'm not the only one who thinks that. Maybe don't be so defensive and try looking at it from the other way around?

Maybe you should be asking the entertainer that cancelled the show for your money and maybe you should be directing your anger at her if you want to boycott something.  

KylieRoberts said "    curlysister said "I don't agree that a refund should be given. Nobody is ripping anyone off. You bought a ticket to a social with entertainment, and the entertainment changed to something you don't like. What does your ticket say, 'insert name of band here' concert, or 'son of a beach social'. If it is the latter, why would you be entitled to a refund from the organizers? Perhaps the poor judgement is thinking you should get a refund. " I'd read what the others who agree with me have said. It's not unreasonable at all and clearly I'm not the only one who thinks that. Maybe don't be so defensive and try looking at it from the other way around? "

Of course any reasonable business should refund you. Anyone saying otherwise is trolling. If I, or anyone who has any common sense at all, bought a ticket to a social or an event, and that event changed it's date, venue or performer, I would expect a refund, no matter what the "stated policy" said. It just makes good business sense.  
Let's say the promotors couldn't secure a liquor license for the event. Using curlysisters logic, you wouldn't get any refund. That would be ridiculous. Call the better business bureau, they will advocate on your behalf.  

If they were advertising the social with specific entertainment, then the purchaser bought that specific 'package' (for lack of a better word). If the original site etc didn't specify no refunds then your money should be refunded. Changing it after the fact is fraudulent imo.

.:openminded:. said ""Do not assume you have the right to a refund   or exchange."     "Ask about a store’s refund and exchange policy before you buy."     http://www.gov.mb.ca/cca/cpo/pdf/ConsRights.pdf     http://www.consumerinformation.ca/eic/site/032.nsf/eng/00063.html "

In retail if you can't provide what was ordered, you must refund. Not sure if that applies. The op purchased the ticket based on the music advertised. If the specific band was not being used as a drawing card to sell tickets, they wouldn't have advertised the artists. I think in this instance the op may be entitled to a refund.

The groups album is called "return policy".  
 

xanthe100 said "    .:openminded:. said ""Do not assume you have the right to a refund   or exchange."     "Ask about a store’s refund and exchange policy before you buy."     http://www.gov.mb.ca/cca/cpo/pdf/ConsRights.pdf     http://www.consumerinformation.ca/eic/site/032.nsf/eng/00063.html " In retail if you can't provide what was ordered, you must refund. Not sure if that applies. The op purchased the ticket based on the music advertised. If the specific band was not being used as a drawing card to sell tickets, they wouldn't have advertised the artists. I think in this instance the op may be entitled to a refund. "

thats a good point  
 
 
as is the person who said the no refund policy could be just clarification, i do agree that it could be what they were intending with writing that in but then if they had the forethought to add that stipulation they could have and should have added a no refund policy in the event a performer changes, while i didnt check it out myself i am assuming the info is correct, i also assume that the organizers have had many more then the op and her group of friends ask for a refund because of the change and that is why they up dated their web site and imo that is bad business...i hope ACC pays attention but i doubt it

Drowsy said "    KylieRoberts said "    CRP said "Just so you know, screenshots will never be accepted as evidence because of how easily they can be altered. It would have taken less than 5 seconds to make the screenshot you posted. " Make the screenshot? I knew just enough to know how to take it. " Not wanting to cast any aspersions to your honesty, I noticed the "Paint" App is pictured on your screen shot.     If you only just knew enough how to make a screenshot, it seems odd you would have the "Paint" icon open.     Not saying the original website has not been changed, but I found this to be a curious observation. "

That's interesting, because I also notice the very complicated Gimp professional image editing program is open on the desk top. It also appears a third image modifying program is also open.  
 
Not saying the original webpage image you post as proof they changed their webpage was altered, but it does look funny.  
 

when you do a print screen, inorder to turn it into an image file. You would have to open Paint or a similar program to paste it, then save as an image. So I don't see anything unusual about having Paint or GIMP open. And those would of been open before Print Screen was pressed.

You don't have to convince ebrandon that you should get a refund. This is an argument between you and a private organization. If they don't believe you should get a refund no amount of ebrandon supporters will change that.  
As an added side note this seems to be the kind of complaint that would usually be deleted or closed fairly quickly.