Joined: Mar 2012
Posts: 840
WCG TV Problems
9/1/2016 at 4:25 PM
I have been having intermittent problems with my TV signal of late, and I'm wondering if it's system wide or just something on my end. I'm in Brandon, down town area.
Though I have had no issues before, for the last month or so there is occasional and intermittent pixilation of some channels. Sometimes 1, sometimes a few, sometimes all of the 6 or 7 random ones I check (SD or HD, local and other). It can happen at anytime. Nasty weather almost always does it, but the reason for that is obvious. Not on nice clear days though.
This problem has also been accompanied (though not always at the same time) with intermittent internet issues. Most of the time I get the Wave speeds paid for as a constant. But at times it can drop to 0.5 (otherwise a trickle) for seemingly no reason, for a short time (10, maybe 15 my minutes). And then correct itself just as mysteriously. And it can occur at pretty much any time, 4am or 5pm, or any other time.
I do have a support ticket open, and the tech(s) seem to be telling me that it's system wide. Being I have yet to see it here, I am curious of the claim.
I have the gateway system, all 3 services. Though the phone is so far immune to problems.